September 01, 2020

Dear Partners:

On behalf of everyone in our organization, we hope you are staying safe and guarded in these precarious times.

Our prayers for everyone who is affected adversely by the epidemic.

As we mentioned in the last update, we are exercising great caution along all phases of supply chain, to ensure your products reach you in time without any major disturbances. We understand our special responsibility as a critical infrastructure industry to collaborate with our food, pharmaceutical and agro-chemical supply partners.

Further to the safeguards previously stated, we have installed 2 units each of laboratory grade, full body sanitizing stations  at all of our manufacturing locations. Every team member and logistics crews entering and leaving the facility, have to undergo the process of sanitization. I would also like to cite that all our manufacturing facilities have  barrier entries manned by security personnel. They have been trained in screening, by the medical officer and occupational safety manager.

Despite making the attendance voluntary, without any repercussions, to ease anxieties of our team members, as of today, all our locations are reporting 87% attendance, as we slowly filter in the administrative staff.

I am pleased to inform that we are operating at full schedule, and we do not anticipate any major disruptions to supply chain.

However, we urge you to plan for  contingency periods of 10 days in your delivery schedules, since the regulatory guidelines and mandates are fluid and keep shifting.

We realize that this will be a slow and challenging period for all of us, as we begin to define and forge a new normal. We will all work through this by maintaining strength of spirit and commitment.

My grandfather used to tell me, “Calm seas never made expert sailors”.

Please do not hesitate to let us know how best we can align with you in these circumstances.

With our best wishes for your safety and wellbeing.